You have most likely used it when logging into your accounts or changing personal information online. Many services use MFA, from social media to email, shopping, popular business tools and many government accounts you may have. Securely store devices, such as security tokens, when not in use to prevent someone else getting hold of them.Set up your mobile device security with an automatic screen lock, PIN and/or biometric (fingerprint/face/voice) detection.Do not use your banking passwords/PINs for other purposes for example, having the same password for internet banking and email.Never share passwords, PINs, user IDs or one-time passcodes with anyone - even Bendigo Bank – we’ll never ask you for your one-time passcode.Activate additional security by using the MFA option whenever it is offered, including Personal & Business banking.To help you, here are some suggestions of simple steps you can take to further improve your level of security. We're working every day to help keep you secure online, however it's also your responsibility to keep yourself safe. Short Message Service (SMS) message or email.Biometric such as your thumbprint or face scan.The most common MFA implementations generally involve the use of a unique login name or email and password and one of these: MFA reduces the risk of unauthorised account access because even if an attacker has one factor – like a password – they cannot complete the authentication process without the second factor. When a combination of two or more of these factors is used to access a service, it is considered MFA. Something you are (for example fingerprint or facial recognition).Something you have (for example security token, trusted mobile app).Something you know (for example a password, four-digit PIN, or answer to a secret question). ![]() There are three things, or ‘factors’, you can use to authenticate yourself to a service: Therefore MFA, when implemented correctly, can be an effective tool to prevent someone armed with your password from getting access to your network or accounts. When we use the same password across many different sites, we allow scammers to access any sites protected by the same password. Using the same passwords across multiple sites is equally problematic. ![]() When a password is short, easily guessed, or popular (for example, ‘password’, ‘welcome’ or ‘12345’), an account is vulnerable to basic password attacks. Scammers know that password shortcuts are weak, making their efforts to gain access to our accounts easy. They create annoying friction as we transact, and even though we know we shouldn’t pick weak passwords or reuse them, we do so anyway. The problem with passwords is we are expected to use them for most of the services we access online. However, passwords alone are no longer considered enough to keep scammers at bay, due largely to the shortcuts we’re often tempted to take. Passwords are everywhere and offer a simple solution to restrict access to accounts. MFA helps protect your accounts from being compromised by scammers as it requires you to enter additional information (on top of your password) to gain access to your account. Multi-factor authentication (MFA) may sound complex but it’s not, it’s just a way of 'double-checking' that you’re really the person you’re claiming to be when you log in to your online accounts, such as banking, email, or social media.
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